Frequently Asked Questions
Everything you need to know about bringing comfort and style to your home.
What are your shipping times and costs?
We offer standard shipping across Europe within 3 to 5 business days. Shipping is free for all orders over €75. For smaller orders, a flat rate of €5.90 applies.
How can I return an item if I change my mind?
We accept returns within 30 days of delivery. The item must be unused and in its original packaging. Simply contact our support team to receive a prepaid return label.
Are your home textiles sustainably sourced?
Yes, at La boutique de Margaux, we prioritize OEKO-TEX certified fabrics and recycled materials to ensure our products are safe for your home and the environment.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
What should I do if my order arrives damaged?
Please inspect your order upon arrival. If an item is damaged or defective, email us a photo of the product within 48 hours, and we will send a replacement immediately at no extra cost.
Do you offer personalized interior design advice?
Absolutely! You can book a free 15-minute video consultation with our styling team to help you choose the perfect pieces for your living space.